Everything you need to know before booking with Oak & Sage.

We want the process to feel simple and straightforward. Here are answers to some of the questions customers may have before choosing a cleaning or pool maintenance service.

Frequently Asked Questions

RESIDENTIAL CLEANING

What types of residential cleaning do you offer?

We offer one-time and recurring residential cleaning, including standard cleaning, deep cleaning, and move-in/move-out cleaning.

How often can I schedule residential cleaning?

You can choose the schedule that works best for your home, including weekly, biweekly, or monthly recurring service. One-time cleaning is also available.

Do I have to sign up for recurring service?

No. One-time cleaning is available if you don’t need ongoing service. Customers who choose recurring cleaning receive preferred pricing based on their selected frequency.

How is my cleaning price determined?

Pricing is based on factors such as the size and condition of your home, the type of cleaning requested, and how frequently you’d like service.

Because every home is different, we’ll provide a quote based on your specific needs.

Frequently Asked Questions

DEEP CLEANING & MOVE-IN/MOVE-OUT

What’s the difference between standard cleaning and deep cleaning?

Standard cleaning is designed to maintain your home on a regular basis. Deep cleaning provides additional attention to detailed and often-overlooked areas.Standard cleaning maintains your home. Deep cleaning resets it.

When should I choose a deep cleaning?

Deep cleaning is a great option if your home hasn’t been professionally cleaned in a while, needs seasonal attention, or needs additional detail before beginning recurring service.

Do you offer move-in and move-out cleaning?

Yes. Our move-in/move-out service is designed to prepare a property for a new occupant or leave a property clean and presentable when you’re moving out.

Frequently Asked Questions

POOL MAINTENANCE

How often is pool maintenance performed?

Our pool maintenance service is performed weekly to help keep your pool clean, balanced, and properly maintained.

What’s included in weekly pool maintenance?

Weekly service includes water testing and balancing, necessary routine chemicals, pool cleaning, basket cleaning, equipment inspection, and salt-cell and filter cleaning when needed. Phosphate treatment is also provided when needed.

Do I have to provide the pool chemicals?

No. Necessary routine chemicals are included with our weekly pool maintenance service.

Can I get pool maintenance without house cleaning?

Absolutely. Pool maintenance can be booked as a standalone service.

Can I combine pool maintenance with house cleaning?

Yes. Your pool service remains on a weekly schedule, while your home cleaning can be scheduled weekly, biweekly, or monthly.

There is no required fixed bundle. Your services are based on your property’s needs and your preferred schedule.

Frequently Asked Questions

COMMERCIAL CLEANING

What types of businesses do you clean?

We provide commercial cleaning services for businesses and professional spaces. Service options and scope can be customized based on the type and needs of your facility.

How is commercial cleaning priced?

Commercial cleaning is quoted individually based on factors such as the size of the facility, cleaning frequency, condition, and services requested.

Do you offer recurring commercial cleaning?

Yes. We offer flexible recurring schedules, including weekly, biweekly, and monthly service.

Frequently Asked Questions

WORKING WITH OAK & SAGE

Do I need to be home during my cleaning?

No. You do not necessarily need to be home during your scheduled service. We’ll coordinate access and entry details with you ahead of time.

Do you bring your own cleaning supplies and equipment?

Yes. Oak & Sage provides the standard cleaning supplies and equipment needed for the services we offer.

What areas do you service?

Oak & Sage Cleaning Co. proudly serves The Villages and surrounding areas.

How do I request a quote?

Simply contact Oak & Sage through our website, phone, or email. We’ll gather the details needed to understand your property and provide a quote based on your requested services.

We treat every space like our own